Privacy Policy

1. Information We Collect

When you place an order with Dumpling Delights, we collect the following information:

• Personal Information: Name, email address, phone number
• Delivery Information: Delivery address (for delivery orders)
• Order Information: Items ordered, quantities, delivery preferences
• Payment Information: Payment confirmation details (we do not store credit card information)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send order confirmations and delivery updates
• Improve our services and website functionality

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Payment Processing: We use secure third-party payment processors to handle transactions
• Delivery Services: For delivery orders, we may share your address with our delivery partners
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of order information

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order information is typically retained for 7 years for business and tax purposes.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing of your personal information in certain circumstances

7. Cookies and Website Analytics

Our website may use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

11. GDPR Compliance

If you are located in the European Union, this policy is designed to comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your personal information includes:

• Contract: Processing necessary for order fulfillment
• Legitimate Interest: Improving our services and customer support
• Consent: Where you have given specific consent for certain processing activities